27.09.2010 | Ukraine
Datagroup orders Information System from S&T Ukraine for EUR 1.5 million
In 2008, the company started to leverage S&T solutions to redesign its IT system, including fault management. Datagroup provides services based on different technologies and effective fault management is the key element for maintaining high network availability.
“Datagroup and S&T Ukraine already had a successful cooperation, and we were satisfied with the results. We partner with a major European systems integrator and entrusted S&T with the development and implementation of the Operations Support System”, comments Alexander Danchenko, CEO of Datagroup.
Let the information flowAs part of the agreement the development of the corporate accounting system will unify all accounting processes. The sophisticated OSS will minimize the time required for the launch of new services and improve customer care. It supports all ordering, billing and reporting processes. Datagroup is also enhancing the level of customer satisfaction through optimized inquiry management as well as minimizing the time required for its handling.
“Datagroup decided for S&T Ukraine, because the project conditions are important to us as well as the professional skills of our partner. There are no language and time zone barriers. Our partner also carried out successful projects for large telecommunications companies in Ukraine, which was very important for S&T to win the project”, says Alexander Atamanenko, Datagroup Information Systems Unit Manager.
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